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Job Description:

Conduct daily/ Monthly surveys.
Ensure the quality of surveys are authentic.
Timely daily submission of the survey reports for any action to be taken.
Customer orientation – Mystery Audit score
Achieve the commercial and quality targets set by the organization.
Maintain a high Mystery Shopper Score – Ensure high degree of Customer Satisfaction
Reduce the number of Customer Complaints on Setup done.
Growth in MS office business value wise compared to last year.

Requirements:

Experience (Yrs & Field) 1-3 years of experience in Retail

Educational Qualification Graduation or Diploma or an equivalent qualification

Skills & Abilities:

Research Skills, Market Knowledge, Customer Focus, Result Orientation, Team Work, Communication, SAP knowledge.

Job Description:

Conduct daily/ Monthly surveys.
Ensure the quality of surveys are authentic.
Timely daily submission of the survey reports for any action to be taken.
Customer orientation – Mystery Audit score
Achieve the commercial and quality targets set by the organization.
Maintain a high Mystery Shopper Score – Ensure high degree of Customer Satisfaction
Reduce the number of Customer Complaints on Setup done.
Growth in MS office business value wise compared to last year.

Requirements:

Experience (Yrs & Field) 1-3 years of experience in Retail

Educational Qualification Graduation or Diploma or an equivalent qualification

Skills & Abilities:

Research Skills, Market Knowledge, Customer Focus, Result Orientation, Team Work, Communication, SAP knowledge.

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